RankFade Feedback turns a pile of raw customer comments into a short, ranked list of what to actually do next. Instead of reading and tagging hundreds of rows by hand, you upload one CSV and get a structured theme map in minutes.
How it works
We parse your file, group comments into themes by the language customers actually use, score each theme by frequency and sentiment, and attach representative quotes so every conclusion is traceable back to a real comment. Each theme ends with a concrete, shippable next action — not a vague chart.
Steps
- Export your reviews, support tickets, App Store / Play Store comments, or survey replies as CSV.
- Create a project and upload the file (or paste a small sample to preview first).
- Run the analysis and review the theme map.
- Export the summary to Markdown or PDF for your roadmap or a customer update.
Your data stays yours
We process only the file you upload, never sell it, and never use your content to train third-party foundation models. You can export your reports anytime and request full deletion of your data from settings whenever you want.
Start free
The Free plan analyzes your first 10 items at no cost and with no credit card, so you can see a real result before deciding to upgrade. Higher volumes and saved projects are covered by the paid plan, which includes a 30-day money-back guarantee.